WriteSmart AI
Privacy Policy
Effective Date: 1 August 2026
Last Updated: 1 August 2026
1. Introduction
WriteSmart AI (“WriteSmart AI”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, disclose, protect, and process personal information when you:
- Visit our website;
- Contact us;
- Request a consultation;
- Submit forms;
- Communicate with us via email, telephone, WhatsApp, social media, or other communication channels;
- Purchase or enquire about our services.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on your interaction with us, we may collect:
Personal Information
Including but not limited to:
- Full Name
- Email Address
- Phone Number
- Company Name
- Website URL
- Country
- Business Information
- Project Requirements
- Any information voluntarily provided by you
Technical Information
We may automatically collect:
- IP Address
- Browser Type
- Operating System
- Device Information
- Pages Visited
- Date & Time of Visit
- Referring Website
- Session Information
- Cookies and Similar Technologies
- Diagnostic Information
Communications
We may retain records of:
- Emails
- Contact Form submissions
- WhatsApp conversations
- Consultation requests
- Meeting notes
- Project discussions
- Customer support interactions
3. How We Use Your Information
We may use your information to:
- Respond to enquiries
- Schedule consultations
- Provide quotations
- Deliver our services
- Improve customer experience
- Personalize communications
- Maintain business records
- Provide customer support
- Process payments
- Prevent fraud
- Detect security incidents
- Improve website performance
- Comply with legal obligations
- Enforce our agreements
- Protect our legal rights
4. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following:
- Your consent;
- Performance of a contract;
- Compliance with legal obligations;
- Legitimate business interests;
- Protection of our legal rights.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Maintain website functionality;
- Improve website performance;
- Analyze website traffic;
- Remember user preferences;
- Enhance user experience.
You may disable cookies through your browser settings. However, certain website features may not function properly.
6. Third-Party Services
We may use trusted third-party providers including, but not limited to:
- Web Hosting Providers
- Email Service Providers
- Domain Registrars
- Payment Processors
- Booking Systems
- Analytics Providers
- Security Services
- Cloud Storage Providers
- AI Service Providers
- CRM Platforms
These providers process information under their own privacy policies.
We are not responsible for the privacy practices of third-party websites or services.
7. International Data Transfers
Your information may be processed or stored on servers located in jurisdictions outside your country of residence.
By using our services, you acknowledge that your information may be transferred internationally where appropriate safeguards are implemented.
8. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no transmission over the Internet or electronic storage system can be guaranteed to be completely secure.
Accordingly, we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide our services;
- Maintain business records;
- Resolve disputes;
- Enforce agreements;
- Comply with legal obligations.
When information is no longer required, we will delete or anonymize it where reasonably practicable.
10. Your Rights
Subject to applicable law, you may have the right to:
- Access your information;
- Correct inaccurate information;
- Request deletion of personal information;
- Withdraw consent where applicable;
- Object to certain processing activities;
- Request restriction of processing;
- Request data portability where applicable;
- Lodge a complaint with the relevant regulatory authority.
To exercise these rights, please contact us using the details below.
11. Children’s Privacy
Our services are not directed toward individuals under the age of 18.
We do not knowingly collect personal information from minors.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
12. Marketing Communications
We may occasionally communicate with you regarding our services, updates, offers, or relevant business information where permitted by law.
You may opt out of marketing communications at any time.
Transactional communications relating to existing enquiries or projects may still be sent.
13. Confidentiality
Information shared with us during project discussions, consultations, or proposals will be treated as confidential unless disclosure is:
- Required by law;
- Authorized by you;
- Necessary for service delivery;
- Required to protect our legal rights.
14. Third-Party Links
Our website may contain links to third-party websites.
We do not control and are not responsible for the privacy practices, security, or content of external websites.
Users access third-party websites at their own risk.
15. Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time without prior notice.
Any updates will become effective upon publication on this page.
Continued use of our website after such changes constitutes acceptance of the revised Privacy Policy.
16. Contact Information
If you have any questions regarding this Privacy Policy or your personal information, please contact:
WriteSmart AI
Email: hello@writesmartai.com
Website: https://www.writesmartai.com/
17. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in India, unless otherwise required by applicable law.